Downtime Registration

Use Downtime Registrations to optimize Planned Maintenance Management on your Assets


Downtime registration enables you to plan shutdown of a machine or work center that requires inspection or maintenance.


You have completed setup for Downtime registrations.

Maintenance Manager, Maintenance Planner, Technician

Create a Downtime Registration

You can create Downtime Registrations from the

  • Assets Tree
  • Asset List
  • Asset Card

On your Role Center, select Assets Tree (opens Assets Tree) or Assets (opens Asset List).

  1. Select the Asset you want to create a Downtime Registration for.
  2. Select Process > Register Downtime.
  3. In the Register Downtime pop-up, select Starting Date-Time and Ending Date-Time if both fields are available.
    1. Depending on the setup, only one of the fields may be available. If only one field is available, you enter downtime duration in the Duration field.
      Example: "1h 30s" means one hour and 30 seconds.
      Example: "1d 4h" means one day and four hours.
  4. If downtime is outside business hours, select the Outside Business Hours toggle button.
  5. Select a Priority Code.
  6. Enter a Description.
  7. Select Yes to save the Downtime Registrati0n.
  8. Select Yes to open the Downtime Entry Card.
    1. If required, you can edit the Downtime registration. For example, you can change Duration. The Starting Date-Time and Ending Date-Time fields will update according to your changes.

Create Asset Downtime Automatically

Asset Downtime can be created automatically from a Work Order Plan; when a new Work Order is instantiated.

  • On Work Order Plan, the 'Additional Parameters' FastTab specifies if Asset Downtime should be created automatically.
  • It is possible to choose the category code and also start and end time for the Downtime.
  • Default values can be set also on Asset Management Setup.

Change Downtime Entries in Planning Worksheet

During the planning in Planning Worksheet, it is possible to change the values. If the Create Downtime checkbox is marked during creating Work Order then the Downtime Entry is created automatically for the asset on Work Order Plan and date as on Work Order.

Scheduled Downtime Entries can be created directly from a Work Order Plan.

  • It is possible to define default start time and end time of Downtime on the plan or in setup.
  • When creating Work Order in worksheet it is possible to define if the Work Order creates the Downtime.
  • When Work Order is created if the option is on then the Asset Downtime for correct dates and time is created and liked to Work Order.

Close a Downtime Registration

When a Downtime Registration is no longer required on an Asset, for example, after a related Work Order has been completed, you close the Downtime Registration.

  • On the Downtime Entry Card, select the Closed toggle button (button is shown in green color).
  • If you want to reopen a Downtime Registration on the Downtime Entry Card, select the Closed toggle button to deactivate it (button is shown in white color).

If you want to close several Downtime Registrations at a time:

  1. On your Role Center, select Assets Tree (opens Assets Tree) or Assets (opens Asset List).
  2. Select the Asset.
  3. Select Process > Downtime Entries.
  4. In the list, select the Downtime Entries you want to close.
  5. Select the 'Show more' button (...) > Close Downtime.
    1. If you want to reopen one or more closed Downtime Entries in the Downtime Entries list, select the entries and select the 'Show more' button (...) > Reopen Downtime.

You cannot close a Downtime Registration as long as an open Work Order is related to it.

On the Downtime Entry Card, you see the status of related Work Order Plans and Work Orders in the Related Work section > Status and Closed columns.

Create Asset Downtime Analysis Report

You can create Asset Downtime Analysis Reports to get an overview of and make decisions regarding Asset Downtime.

The Report is exported to Microsoft Excel and presents data related to Downtime as pivot tables - Downtime by Asset Category, Downtime Category, Problem Code, and Asset Location.

The report can be run from either Tell Me, Asset Manager Role Center, or Maintenance Menu.

Example: Report is run from Asset Management Role Center
Example: Report is run from Asset Management Role Center
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