Failure Registrations describe Faults detected on the Asset you are working on by defining the Problem, the Reason for the Problem, and the Action taken to solve the problem.
Setup for Failure Reporting has been completed.
You can create Failure registrations on a Work Order.
Refer to Work on a Work Order to learn how to work with a Work Order and complete the maintenance job.
Follow this procedure to make Failure Registrations on a Work Order:
When a Work Order has been posted, you can see Posted Work Order Failures in a list.
If you want to see a list of all Work Order Failure Registrations:
If you want to see Posted Work Order Failures on a selected Work Order:
If you want to see Posted Work Order Failures on a selected Asset:
You can create Failures by Assets Reports to get an overview of Assets and related Failure registrations.
Refer to the test case below for step-by-step instructions on how to create a Failures by Assets Report as an Excel file.
Refer to the article Consumption Report on Work Orders for descriptions about how to work with standard report setup, such as
The screenshots below show the setup of a report and the Excel file generated from that setup. In the example, the report includes Assets No. 000001 to 000015.
On your role center, select Reports > Work Orders > Failures by Assets, or search for and select Failures by Assets.
The Failures by Assets dialog opens.
Leave the Asset No. field blank to generate a report for all Assets with Failure Registrations.
Optional: You can select specific Assets to be included in the report.
Select the Send to... button.
In the Choose file type pop-up, select "Microsoft Excel Document".
Select OK. The Excel file is downloaded on your device.
The user can create a report showing Assets with Failure Registrations.
Note: If required, you can use filters to generate reports for specific Reason Codes, Problem Codes, Action Codes, Posted Work Orders, and more.
When the user is posting Work Order connected to a Maintenance Request, and the failure codes (problem/reason/action) are added to the Work Order - all posted failures are visible for the chosen Maintenance Request.
The "Posted Failures"-button is enabled and visible for the Maintenance Employee only. After selecting the button, the proper list appears with posted failures for the chosen record.
When the user is posting Work Order connected to an Asset Downtime, and the failure codes (problem/reason/action) are added to the Work Order - all posted failures are visible for the chosen Asset Downtime.
The "Posted Failures"-button is enabled and visible for the Maintenance Employee only. After selecting the button, the proper list appears with posted failures for the chosen record.