Setup

Setup required for working with Failure Reporting

Introduction

Before you start to create Failure Registrations, you must first set up the codes used for Failure Reporting.

Prerequisites

Failure Reporting requires a separate EAM-BC license. The license fee is included in some paid license plans for EAM-BC.

Audience
Maintenance Manager

License Requirements

In EAM-BC, a separate license is required for working with Failure Registrations.

Set Up Problem Codes

Problem Codes are the Failure descriptions you want to use when you create Failure Registrations.

  1. On your role center, select Work Orders Setup > Failure Registrations > Problem Codes.
  2. In the Failure - Problems list, Enter a Code and a Description of the problem.
  3. Repeat step 2 to create more problem codes.

Set Up Reason Codes

Reason Codes describe the failure causes when you create Failure Registrations.

  1. On your role center, select Work Orders Setup > Failure Registrations > Reason Codes.
  2. In the Failure - Reasons list, Enter a Code and a Description of the reason.
  3. Repeat step 2 to create more reason codes.

In Asset Management Setup, there is setup option defining whether Failure Reasons are mandatory on a Work Order.

Set Up Action Codes

Action Codes describe how Failure Registrations are resolved.

  1. On your role center, select Work Orders Setup > Failure Registrations > Action Codes.
  2. In the Failure - Actions list, Enter a Code and a Description of the solution.
  3. Repeat step 2 to create more action codes.

Set Up Failure Codes on Asset Categories

Failure Codes are set up on Asset Categories. This means that if the Asset selected on a Work Order has an Asset Category that includes Failure Codes, you must use those Failure Codes to create Failure Registrations on the Work Order.

Refer to the Asset Categories article regarding how to set up Failure Codes on an Asset Category.

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