Before you start to create Failure Registrations, you must first set up the codes used for Failure Reporting.
Failure Reporting requires a separate EAM-BC license. The license fee is included in some paid license plans for EAM-BC.
In EAM-BC, a separate license is required for working with Failure Registrations.
Problem Codes are the Failure descriptions you want to use when you create Failure Registrations.
Reason Codes describe the failure causes when you create Failure Registrations.
In Asset Management Setup, there is setup option defining whether Failure Reasons are mandatory on a Work Order.
Action Codes describe how Failure Registrations are resolved.
Failure Codes are set up on Asset Categories. This means that if the Asset selected on a Work Order has an Asset Category that includes Failure Codes, you must use those Failure Codes to create Failure Registrations on the Work Order.
Refer to the Asset Categories article regarding how to set up Failure Codes on an Asset Category.