Create Work Order Service

Set up periodical creation of work orders

Introduction

Set up periodical creation of work orders using batch jobs.

Create Work Order Service

This functionality can be used for creating work orders from maintenance requests periodically using batch jobs.

Setup

The setup includes:

  1. License - Make sure that the following licenses are imported to your environment:
    1. Dynaway Advanced Asset Management (DynAAM).
  2. Configuration keys - Enable the following:
    1. Advanced Asset Management (DynAAM).
  3. Security Roles - To provide users with a more granular level of access control, assign the following to F&O system users:
    1. View permission: N/A.
    2. Managing permission: Maintenance clerk and Maintenance manager.

Creating work order service

To start using the functionality, go to: Asset management > Periodic > Maintenance requests > Create work orders.

Once opened, the standard batch job dialog is open where you can configure if you want to run this operation as a batch job and the query for limiting the maintenance requests.

When the operation has started, it creates one work order per selected maintenance request record. However, for a work order to be created, the following basic conditions must be met:

  • Valid value must be provided in the 'Default work order type' field provided that the related 'Maintenance request type' record has no 'Work order type' set.
    • The field can be found in Asset management > Setup > Asset management parameters > Work orders.
    • When a work order is created, the 'Work order type' value is set first from 'Work order type' (Maintenance request type) > 'Default work order type' (Asset management parameters).
  • A maintenance request can't have a work order created from it already.
  • A maintenance request must have an asset that is active.
  • A maintenance request must have a value set in the 'Maintenance job type' field.
  • A maintenance request must have a maintenance schedule.
  • The maintenance request's current lifecycle state must have 'Create work order' switched on.

Copyright Dynaway A/S

Privacy Policy