Warranty Setup

Setup warranty on object type

1. Click Enterprise asset management > Setup > Object > Types.
2. Select the object type to which you want to attach a warranty agreement.
3. On the General FastTab, select the agreement in the Vendor warranty field.

Setup warranty on object

1. Click Enterprise asset management > Common > Objects > All Objects.
2. Select the object and click Edit.
3. On the Vendor FastTab, select the warranty agreement in the Vendor warranty section.
4. Select the start and end dates in the Warranty start and Warranty end fields.

Caution

If a date is selected in the Contract / warranty Date field on a work order, that is the date from which the warranty or contract is valid for the work order. When you create a work order, the date of creation is automatically inserted in this field. You can change the date in this field to, for example, correspond with the start date in a warranty agreement.

Note

If an object is covered by a vendor warranty, and a work order is created for that object with expected start date in the warranty period, you will see a notification regarding the warranty agreement when you create the work order. It is then possible to cancel the work order, if required.

Contract/warranty field