Competencies used in work order scheduling

Skills and certificate requirements can be set up on job types (Enterprise asset management > Setup > Object > Job > Job types) and job trades (Enterprise asset management > Setup > Object > Job > Job trades). Job types and job trades are selected on work order lines. If skills or certificates have been selected on a job type or job trade, and that job type or job trade is used on a work order line, only workers with matching skills and certificates are scheduled to work on the work order.