Close a Maintenance Request when it has been resolved, or if it is no longer relevant. Depending on the setup, you may be able to reopen a closed Maintenance Request.
Open or closed Maintenance Requests are available.
When a Maintenance Request is completed, you can close it by changing the status on the Request to a 'closed' status. In the Maintenance Request Statuses list, the statuses that can be used to close a Maintenance Request are marked as "Closing status".
Close a Maintenance Request if, for example, it is no longer relevant, or if a Work Order has been created for it. The Work Order created from a Maintenance Request can be open/in progress, and you can still close the related Maintenance Request.
In the Mainenance Requests list, select and open the Maintenance Request you want to close.
It is possible to reopen a closed Maintenance Request, but only within the timeframe selected in Maintenance Request Setup > the Allow Reopen Request Days field.
In the Maintenance Requests list, select and open the Maintenance Request you want to reopen.
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