Vendor Warranty - Default Work Order Type

Use a default work order type when creating a work order for an object under active warranty

Introduction

This functionality enhances the efficiency of the work order creation process when working with objects under an active warranty.

Default Work Order Type

The parameter 'Vendor warranty work order type' allows you to specify a default work order type to use when creating a work order for an object under active warranty.

The vendor warranty work order type can be specified in Enterprise asset management parameters > Work orders > General > Vendor warranty work order type. See the screenshot below.

The parameter is used when:

  • Manually creating a work order.
  • Creating a work order for a request.
  • Creating a work order during tool return when using the Tool Crib feature.

When working on these forms, if an object is changed or a work order's expected start date is changed, the system automatically checks whether the object is under an active warranty. If the object is under warranty and a default vendor warranty work order type has been specified, this default type is applied to the form control. It's still possible to change the work order type later.

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