Use Work Order Plans to create Work Orders for an Asset. Work Order Plans are based on a predefined time frame, or Counter or Measurement readings.
Examples of Work Order Plans are weekly inspections (calendar-based) and maintenance jobs required after 5,000 running hours (counter-based).
A Work Order Plan can only have one Asset. You can create a copy of a Work Order Plan to be used on other Assets.
A Work Order Plan can only have one open Work Order at a time.
You have set up Assets, Counters, and Measurement equipment.
Maintenance Planner, Maintenance Manager
- On your role center, you can open a new Work Order Plan in different ways:
- In the Actions section, select Work Order Plan, or
- Select Work Orders > Work Order Plans > New, or
- Select a Work Order Plan tile > New.
- Enter a Description for the Work Order Plan.
- Select the Asset in the Asset No. field.
- In the Category Code field, select a Work Order Category.
- Work Order Categories may contain Frequencies, Items, and Resources, which are automatically transferred to the Work Order Plan. This means you can create Work Order Categories for jobs that require the same service intervals or spare parts or skills. When you set up this information on Work Order Categories, you can quickly create Work Order Plans for specific job types and Assets.
- In the Priority Code field, select a Work Order priority. If this field is automatically filled out, it means the Work Order priority was set up on the selected Work Order Category.
- In the Instructions field, enter the instructions and notes required for completing a Work Order created from the Work Order Plan.
To see a list of Work Order Plans, select Work Orders > Work Order Plans on your role center, or search for and select Work Order Plans. In the Work Order Plans list, you find a filter in the upper-left corner of the screen. The default selection of the filter is "All". In the filter,
- select "Closed" to see plans with status "Closed".
- select "Not closed" to see plans with status "Open" and "Released".
Example: Work Order Plan
Frequencies define how often Work Orders are created from the Work Order Plan. Frequencies may be automatically transferred from the selected Work Order Category, but you can also add frequencies manually. You can add multiple frequencies to the same Work Order Plan, if required.
There are four types of frequencies:
When you start calculating Work Orders from a Work Order Plan, the Work Order number from the latest open Work Order is shown in the Current Work Order No. field on a frequency line.
- In the Frequency Type field, select "Calendar" to create recurring planned maintenance Work Orders based on a time interval.
- Select Manage > Recurrence Schedule, or select the 'More options' button > Recurrence Schedule, or select the No link (see screenshot) in the Scheduled field to open the schedule screen where you set up calendar schedule details.
- On the Recurrence Schedule screen, select the overall interval by selecting one of the buttons: Daily, Weekly, Monthly, or Yearly.
- Select Recurrence Start (start time), Start date, and, if required, End Date. Depending on your interval selection, fill out the interval details in the bottom part of the screen. Screenshot below shows an example of a weekly recurrence schedule to be repeated every Wednesday.
- Select OK to save the setup.
Options to open Recurrence Schedule screen
Example: Weekly Recurrence Schedule
You can only add a Counter frequency line if the Asset selected on the Work Order Plan has a Counter installed.
- On the Work Order Plan > Frequencies section > the Frequency Type field, select "Counter" to create reactive maintenance Work Orders based on Counter readings.
- Select the No link in the Scheduled field to open the screen where you set up counter frequency details.
- If you want to add a limit that should be reached on the counter before Work Orders start to be created from the counter frequency line, enter that number in the Do not trigger before usage field.
- In the Usage between work orders field, enter the frequency used for calculating the next Work Order.
- The screenshot shows an example of a counter frequency schedule to create a Work Order for every 50 running hours (RH) registered on the counter (50, 100, 150…).
- Select Yes to save the setup.
Example: Counter Frequency Schedule
You can only add a Measurement frequency line if the Asset selected on the Work Order Plan is related to a Measurement.
- On the Work Order Plan > Frequencies section > the Frequency Type field, select "Measurement" to create maintenance Work Orders based on Measurement readings. A checkmark is automatically inserted in the Corrective Maintenance checkbox.
- Select the No link in the Scheduled field to open the screen where you set up measurement frequency conditions.
- Select the measurement in the Measurement No. field.
- In the Filter expression field, enter the expression used for calculating the next Work Order. Refer to Microsoft documentation for more information on filter expressions: Sorting, Searching and Filtering.
- The screenshot shows an example of a Measurement schedule to create a Work Order if Measurement readings are in the interval 35 through 40 degrees Celsius.
- Select Yes to save the setup.
Example: Measurement Frequency Schedule
You can create a one-off frequency to quickly solve a problem on an Asset, which requires urgent attention. As the name indicates, a one-off frequency line is meant to be used as a one-time event with no recurrence schedule.
- On the Work Order Plan > Frequencies section > the Frequency Type field, select "One-off".
- Enter a short description in the Description field.
- When you move to the Planned Date field, a checkmark is automatically inserted in the Corrective Maintenance checkbox.
- Select the date for the work to be done in the Planned Date field.
You can add items and Asset Items to a Work Order Plan. The items are automatically transferred to the related Work Order.
- On A work Order Plan > Items section, select an item number in the No. field.
- Enter the estimated quantity to be used in the Estimated Qty. field.
You can only select items that are in stock.
You can add resources and related work hours to a Work Order Plan. Resource lines are automatically transferred to the related Work Order.
- On a Work Order Plan > Resources section, select a Work Type Code.
- In the Estimated Qty. field, you can enter the expected number of work hours to be used on the job.
- In the Unit of Measure Code field, select "Hour".
- In the No. field, you can select an employee. You can leave this field blank if a specific employee is not required.
When you create a new Work Order Plan, it has state "Open".
There are three states for a Work Order Plan:
When the Work Order Plan is ready to be used for creating Work Orders, select Release > Release. In the "Released" state, you can create Work Orders from the Work Order Plan.
If you need to update a Work Order Plan that has been released, select Release > Reopen on the plan. Status changes to "Open", and you can edit the plan. When you're done editing, remember to release the Work Order Plan again by selecting Release > Release.
If a Work Order Plan is no longer required, select Release > Close on the plan.
You can delete a Work Order Plan if the plan is in state "Open" and no ledger entries are related to it, meaning you have not posted item/resource/expense registrations on related Work Orders. If you want to delete a Work Order Plan, select Work Orders > Work Order Plans, or select the Open Plans tile on your role center. Select the Work Order Plan in the list > Manage > Delete to delete the plan.
If required, you can batch Release Multiple Work Order Plans. In the lists:
- Work Order Plans
- Released Work Order Plans
- Open Work Order Plans
you can change the state of multiple Work Order Plans at a time.
In a list, select the Work Order Plans that you want to change to the same state. Select Batch Release, and select the state you want to use on the plans.
You can copy a Work Order Plan to quickly create plans for other Assets.
When you copy a Work Order Plan, only Calendar and One-off frequencies are copied.
- On your role center, select the Released Plans or Open Plans tile.
- Select the Work Order Plan you want to copy.
- Select Actions > Copy Work Order Plan.
- In the Filter: Asset section, select the Asset you want to create a Work Order Plan for in the No. field.
- You can use one or more fields for filtering, if required. Refer to Microsoft documentation to learn more about filters and filter criteria: Sorting, Searching and Filtering.
- When you have added the relevant filters, select OK. Select the Open Plans tile to see the new Work Order Plan.
- Update the plan as you require.
When you calculate a Work Order Plan, you create a Work Order based on the plan.
You can only have one active Work Order per Work Order Plan. An Asset Technician or Asset Manager must post and close a Work Order before you can create a new Work Order from the same Work Order Plan.
- On the Role Center, select Work Orders > Work Order Plans.
- Select the link in the No. field on the Work Order Plan for which you want to create a Work Order.
- Select Process > Calculate Plan. The Calculate Work Orders window opens.
- If you want to create a Work Order for the Asset selected on the Work Order Plan, select OK.
- A message about the new Work Order is shown on the screen, and the Work Order number is added in the Current Work Order No. field on the frequency line on the Work Order Plan.
- If you want to edit the Work Order, select the link in the Current Work Order No. field. For example, you may want to add a resource in the No. field on a resource line to plan the Work Order for a specific team or employee.
Use Filtering to Calculate Work Order Plan
If you want to create Work Orders for more Assets than just the one selected on your Work Order Plan, use the filters in the Calculate Work Orders window (refer to step 3 in the procedure above). You can enter different filter criteria in a Work Order calculation to include several Assets. Select the Filter link to select other filters.
Example: If you enter "25..50" in the Asset field, the Work Order calculation includes Assets nos. 25 through 50.
Refer to Microsoft documentation to learn more about filter criteria in D365BC: Sorting, Searching, and Filtering.
Work Orders are only created for Assets that match the frequency setup in the selected Work Order Plan.
Calculate Work Orders from Planning Worksheet
Use the Planning Worksheet to calculate multiple Work Order Plans at a time and create Work Orders from the plans.
- On your role center, select Work Orders > Planning Worksheet.
- Select Calculate Plan….
- On the Calculate Work Orders pop-up screen, select OK to create all Work Orders in the list.
- Select Carry Out Action Message… to see the status of the calculation.
- Click OK to close the message.
- The Work Order Plan lines are deleted, and a Work Order is created for each Work Order Plan.
- On your role center, select a Work Order list, for example, Active Work Orders, to see the Work Orders you created.
Use standard D365BC functionality to set up a job queue (batch job functionality), which will automatically create Work Orders from your Work Order Plans.
- Press Alt+Q on your keyboard to open the search field.
- Enter 'job queue' in the search field and select Job Queue Entries.
- Select New to create a new job queue.
- On the Job Queue Entry Card, select Object Type "Report".
- Enter Object ID "70479529", which is the report for calculating work orders.
- Activate the Report Request Page toggle button to set up a journal for work order calculation.
For more information on how to set up the job queue for automatic creation of Work Orders, refer to Microsoft D365BC documentation: Use Job Queues to Schedule Tasks.