Vendor Warranty - Default Work Order Type

Use a default work order type when creating a work order for an asset under active warranty

Introduction

This functionality enhances the efficiency of the work order creation process when working with assets under an active warranty.

Default Work Order Type

The parameter 'Vendor warranty work order type' allows you to specify a default work order type to use when creating a work order for an asset under active warranty.

The vendor warranty work order type can be specified in Asset management parameters > Work orders > General > Vendor warranty work order type. See the screenshot below.

The parameter is used when:

  • Manually creating a work order.
  • Creating a work order for a maintenance request.
  • Creating a work order during tool return when using the Tool Crib feature.

When working on these forms, if an asset is changed or a work order's expected start date is changed, the system automatically checks whether the asset is under an active warranty. If the asset is under warranty and a default vendor warranty work order type has been specified, this default type is applied to the form control. It's still possible to change the work order type later.

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